The Cartel parts Fiat 500 is 19 months old and has travelled 11,000 in that time. When the car was purchased it was sold to me with a 3 year warranty, great so if anything goes wrong within the first 3 years we are covered.

So I thought....

I went to start the car the day before yesterday and all it did was a clicking sound, so the car was pushed out of the garage to try and jump start it. It fired up first time with the jump leads on. I left it running for 30 mins and went for a drive to charge the battery but when I got back the battery was still dead.

I called Thames Fiat in Slough where the car came from and they said it sounds like it need a battery and told me to bring it in.
I jump started it again and drove it to them. It was booked in and the service guy said wait in the showroom and we will have a look at it for you.
Half an hour later after looking at the beautiful Abarth 695 in the showroom the service guy cam out and said they have tested the battery and it is screwed.

OK I said put a new on in and I will be on my way. OK he said, that will be £130 please...
He then explained to me that the warranty on the battery is only for 18 months  and my car is older than that.
I explained to him that £130 for a battery was about £80 too expensive and he just smiled.

They said they can try and charge the battery over night and call Fiat to see if they will cover the battery as a good will gesture so I agreed. The service guy said he would call me in the morning with an update on the state of the battery and let me know what Fiat said.

I got home an called Fiat UK customer services asking about the warranty on the battery and they told me that is is only covered for 1 year!

I then read up in the warranty book that came with the car and that states that the battery is covered for 2 years.

It looks as if no one at Fiat in the dealer or at head office has a clue what they are selling.

A new battery from Euro Car Parts is £52 with a 4 year warranty.

I am still waiting to see if they are going to give me a battery under warranty.

UPDATE 

It has all now been fixed under warranty, It only took 2 weeks to do a 5 min job. 

Fiat did give me a £150 voucher because of their mess up.